Cancellation Policy for Public Surf Sessions at The Palm Springs Surf Club

Surf sessions may be canceled in cases of severe weather, local or federal mandates, or unforeseen mechanical or safety issues. If PSSC cancels a surf session for any of these reasons, customers will be issued a PSSC Credit for future use. Please note that The Palm Springs Surf Club is not financially responsible for any travel expenses incurred when booking a session.

-All sales are final; no refunds will be issued unless PSSC Cancels
– TO make a change to your reservation, you must call PSSC directly at 1.760.205.3634

-When you book a surf session, you must pay to hold the slot.

-24-hour hold for private booking   

 

Cancellation Policy for Private Surf Sessions at The Palm Springs Surf Club

The Palm Springs Surf Club (PSSC) operates regardless of weather conditions. However, surf sessions may be canceled in cases of severe weather, local or federal mandates, or unforeseen mechanical or safety issues. If PSSC cancels a surf session for any of these reasons, customers will be issued a PSSC Credit for future use. Please note that The Palm Springs Surf Club is not financially responsible for any travel expenses incurred when booking a session.

-All sales are final; no refunds will be issued unless PSSC Cancels
– TO make a change to your reservation you must call PSSC directly at 1.760.205.3634

-When you book a surf session, you must pay to hold the slot.

-24 hour hold for private booking   

 

Cancellation Policy for General Admission Water Park at The Palm Springs Surf Club

The Palm Springs Surf Club (PSSC) operates rain or shine. However, General Admission may be canceled due to severe weather, local or federal mandates, or unforeseen mechanical or safety issues. If PSSC cancels General Admission access for ticket holders for 50% or more of the set operational park hours, customers will receive a PSSC Credit for future use. Please note that The Palm Springs Surf Club is not financially responsible for any travel expenses incurred while purchasing a General Admission ticket.

Payment Terms: Full payment is required at the time of booking for all General Admission reservations.

Refunds and Credits:

 All sales are final; no refunds will be issued, unless PSSC Cancels

 

Cancellation Policy for Event Tickets at The Palm Springs Surf Club

The Palm Springs Surf Club (PSSC) operates rain or shine. However, PSSC Ticketed Events/Parties, may be canceled due to severe weather, local or federal mandates, or unforeseen mechanical or safety issues. In the event that PSSC cancels Event/Party access for Event ticket holders/reservations for 50% or more of the set operational park hours, customers will be offered a PSSC Credit for future use. Please note that The Palm Springs Surf Club is not financially responsible for any travel expenses incurred while purchasing an event ticket.

Payment Terms: All Event ticket reservations require full payment at the time of booking. 

Refunds and Credits:

-No Refunds: All sales are final; refunds will not be issued.

 

Cancellation Policy for Cabanas and Daybeds at The Palm Springs Surf Club

The Palm Springs Surf Club (PSSC) operates rain or shine. However, Cabana and Daybed reservations may be canceled due to severe weather, local or federal mandates, or unforeseen mechanical or safety issues. If PSSC cancels Cabana and Daybed access for ticket holders/reservations for 50% or more of the set operational park hours, customers will receive a PSSC Credit for future use. Please note that The Palm Springs Surf Club is not financially responsible for any travel expenses incurred while purchasing a surf session or general admission ticket.

Payment Terms: Full payment is required at the time of booking for all Cabana and Daybed reservations.

Refunds and Credits:

Cabanas:
 -All sales are final; no refunds will be issued unless PSSC Cancels

Daybeds:

 -All sales are final; no refunds will be issued, unless PSSC cancels

 Cabanas:
 -All sales are final; no refunds will be issued unless PSSC cancels

 

Cancellation Contact Information

For any questions or to discuss cancellations, please contact our guest services team at 760-205-3634 or at surf@palmspringssurfclub.com. Thank you for your understanding and cooperation. We look forward to welcoming you to The Palm Springs Surf Club!